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Enjoy 360 degrees of efficiency, technology, and service with our comprehensive approach to local government revenue management

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The City of Fort Worth, Texas

Digitized hotel occupancy tax compliance, grew STR registrations 9x, and cut processing costs

The Problem: Fort Worth relied on a homegrown system to administer hotel occupancy taxes, but it was unreliable, broke under updates, and made reporting nearly impossible. Short-term rentals (STRs) were expected to pay taxes but compliance was largely voluntary and unenforced. Only about 10 STRs were registered, leaving hotels frustrated by unfair competition and the city without needed revenue. And many hotels still paid by check or credit card, creating inefficiencies and added costs.

The Solution: Partnering with Localgov, Fort Worth implemented a customized compliance and collections platform that automated registration, tax collection, outreach, and reporting. Localgov respected the city’s ordinances while easing the workload of its small tax staff and improving taxpayer experience. The results have been significant: STR registrations increased ninefold, from 10 to 99 properties, while 100% of hotels now pay online via ACH instead of checks or credit cards—cutting processing costs and reducing administrative burden. With Localgov managing taxpayer support and customer service, the city’s small staff only steps in on rare exceptions. Most importantly, both STRs and hotels now participate in a fairer, more transparent system that builds trust and maximizes compliance.

Short-term rental | Hotel occupancy tax | Registration & tax collections | Digital compliance | Ordinance alignment

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The City of Springfield, Illinois

$980K reclaimed from underpayment of franchise fees

The Problem: The City of Springfield suspected it was missing out on utility franchise fees, but didn’t know quite how much.

The Solution: Azavar’s team of analysts discovered that Comcast had underpaid Springfield by nearly $1 million. We quickly negotiated a settlement for Springfield and added significant revenues to the city’s budget.

Franchise fee review | Sales tax review | Lodging tax review | Tax clawbacks | Settlement negotiation

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Erie County, Ohio

Identified the total volume of short-term rental hosts and digitized compliance

The Problem: The County didn’t know how to identify or collect taxes from short-term rentals, per new legislation. And it didn’t even have a way for hosts to register rentals or pay taxes on their rental properties.

The Solution: Our team implemented Localgov's Short-Term Rental Administration solution and identified 100% of short-term rental hosts in the jurisdiction. We added online tax-payment capabilities so hosts can now manage their accounts, remit steady payments to the County, and stay compliant.

Lodging tax review | Online-travel company compliance | Taxpayer support | Digital filing & payment

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Cut Costs Without Cutting Services

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Increase Your Bond Rating & Secure Optimal Interest Rates

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Eliminate Risk With No Out-Of-Pocket Review Expense

 

Recover & Collect the Maximum with Azavar's Revenue Reviews

"Our community will continue to benefit in the years to come from ongoing revenues ($133k+) that were uncovered by Azavar's investigation."
John Thorson, Administrative Services Director
City of Rock Island, Illinois

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Achieve Better Revenue Collections Through Ordinance Improvement

"Azavar helped to educate my staff, me, and our hotel staff. There were a lot of ambiguities in our old ordinances that had been on the books for thirty, forty years, and we updated and clarified our ordinances."
Linda Moore, Treasurer
City of Quincy, Illinois

 

 

Streamline Taxpayer Filings & Applications with Localgov Tax & Licensing Administration

"I highly recommend Azavar and Localgov for any local government seeking revenue and registration management support. Their engaged team provides constant updates on all situations, deliverables, and expected resolutions, which is crucial for the city.”
Monica Arrañaga, Revenue Supervisor
City of Fort Worth, Texas

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Empower Your Decision-Makers with Localgov Insights & Analytics

Local governments count on sales taxes from local businesses for up to one-third of their total tax revenues. Automating the process of tracking revenues helps monitor the business health of your community and assists in deciding where to allocate resources. Insights & Analytics empowers finance leaders to explore data, discern trends, and make actionable plans for their community. For Illinois and Texas customers only.

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Complete Revenue Maximization & Compliance Program

Starting at $13,000/year

Price includes minimum annual subscriptions for the Localgov Tax Filing Module, Registration Module, and Sales Tax Insights & Analytics Module. Itemized module prices provided upon request.

 

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